Refund policy

30-day returns

You have 30 days from delivery to request a return. Tulipandteacup covers return shipping costs.

How to request a return

Email info@tulipandteacup.shop or call +1 (915)-261-9575 with your order number and the item you want to return. Contact us before sending the item so we can provide return instructions.

Return address

8401 Gateway Blvd W, El Paso, TX 79925 United States

Refunds

Once we receive your return, we will issue the refund within 10 business days to the original payment method.

Damaged or incorrect items

If an item arrives damaged or you receive the wrong item, contact us with your order number and a description of the issue so we can help.